Privacy Policy

1. Information We Collect

We may collect the following information when you use our website:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you place an order.
• Contact Form Data: Information you submit through our contact form, including your name, email, and message.
• Join the Team Applications: Your name, email address and story, plus, if you choose to share them, your location and a link to your work or profile, your area of interest, and whether you would like future program and news updates. These applications are submitted through our own website form and stored privately; access is restricted to authorized members of The Radical Times team.
• Automatically Collected Data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Respond to your inquiries and provide customer support.
• Send order confirmations, shipping updates, and, with your consent, marketing communications.
• Review Join the Team applications and contact you about your application. We only send you future program or news updates if you opted in on the form, and you can change that choice at any time by contacting us.
• Improve our website, products, and services.
• Comply with legal obligations.

3. Payments

All payments are processed securely through Stripe. We do not store your full payment card details on our servers. Stripe's handling of your information is governed by its own privacy policy.

4. Third-Party Services

We work with trusted third parties to operate our business, including:

• Wix — website hosting and store platform.
• Stripe — payment processing.
• Printful — print-on-demand production and fulfillment.

5. Cookies

Our website currently does not use tracking or advertising cookies. We store a small amount of information in your browser only to remember preferences, such as whether you have already seen or closed our email signup popup, and to keep site administrators signed in. This storage is not shared with advertisers or other third parties. You can clear it at any time through your browser settings. This section is subject to change as we develop online shopping and related features; any updates will be reflected on this page.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@theradicaltimes.co.